What can I do on NHADACA's LMS platform?

• Register for upcoming in-person/virtual trainings
• Listen to webinar recordings
• Take self-paced courses
• Listen to podcasts

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Do I have to create a new login to access information on this platform?

No. Your login credentials are the same. If you are new to NHADACA, please create your account now. E-mail info@nhadaca.org if you are having trouble logging in.

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Is there a way to access personalized education recommendations?

Yes. Updating "Interest Categories" in your profile, will populate all the products on your “Recommended For You" widget. These recommendations are selected based on the categories you selected in your profile.

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How do I register for a product? 

Click the "Register" button on the training's page to register. Once registered, you may also view trainings you registered for in your dashboard.

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Where do I find all the products I activated?

To view your activated products, log into NHADACA's LMS and click "My Dashboard." All activated activities will be listed. Click the session title to be directed to the session details page where you will find the option to open the activity on the right of your screen under “Presentation."

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Can I get continuing education hours for the activities I complete through NHADACA's LMS? 

Continuing education hours are available only for activities for which this is specifically noted. They are not available for all products on NHADACA'S LMS.

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How do I get my CE certificate? 

If you register for a product that offers CEs, you must complete the minimum requirements to receive your certificate. Once you meet those requirements, your certificate will be automatically generated. You may view and download the certificate any time under "My Dashboard".

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Can I track external CEs?

Yes. Participants can add their external continuing education hours by going to "My Dashboard" and then to "Transcript/Achievements." Click "Add Additional Credits/Experience" and complete the form. 

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Can I cancel my registration and request an refund for a training?

For cancellations received up to seven (7) business days before the training, you will receive a refund minus any credit card processing fees. With less than 7 days notice, your payment will be forfeited. We are unable to save credits.

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What are the system requirements for access?

All participants must access trainings from an up-to-date web browser (e.g., Google Chrome, Safari, Firefox, and Microsoft Edge) that supports HTML 5. For virtual trainings please see the Zoom System Requirements.

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If I want to pay with a check, when will I be able to access the product?

You will be able to access your purchased product once your check is received and processed by NHADACA. Your seat is secured only after you have paid in full.

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How long do I have to watch a webinar after purchasing it?

Course registrants have access to watch the webinar and complete the survey and quiz for one year.

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How long will I have to complete a self-paced course?

Course registrants have one year to complete the course.

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If I have other questions that were not addressed in this FAQ, who should I contact?

Please contact NHADACA at info@nhadaca.org or 603.225.7060.